Refund policy

Last updated: November 1, 2026

30-Day Money-Back Guarantee

We want you to love SkinKind. If you are not happy with your order, you can get your money back within 30 days of receiving it.

How to Ask for a Refund

Email us at info@myskinkind.com within 30 days of delivery. Include your order number and tell us what went wrong. We will reply with the next steps.

Cancelling an Order

If your order has not shipped yet, email us as soon as you can and we will cancel it and give you a full refund.

Cancelling a Subscription

If you subscribe to get SkinKind on a regular schedule, you are charged each time an order is sent, on the schedule you chose at checkout. You can cancel at any time. Cancel before your next order is charged and you will not be charged again.

To cancel, email us at info@myskinkind.com with the email address you ordered with. Every subscription order is covered by our 30-day money-back guarantee, just like any other order.

When You Get Your Money

Once your refund is approved, we send it back to your original payment method. Your bank or card provider may take a few business days to show it.

Questions

If you have any questions about refunds, email us at info@myskinkind.com.